Lead designer for Tesco's enterprise applications, working on the supply chain management system (induct).
What is the project induct:
Induction is the process of acquiring all of the data required for Tesco to start selling a product. Inducting requires Suppliers to share product info, Buyers to negotiate cost & selling date, and Data Operations to validate the data.
Problem statement:
The current Tesco In Store Bakery (ISB) Operation means that many commercial financial controls cannot be applied, meaning potential financial risk in this area.
The root cause is the way products are set up centrally, which is different from any other standard part of the food business. Each ISB product has 2 or more TPNBs, one used to order from the supplier (orderable) and other being the TPNB used to sell the product through the till (saleable).
What I did:
As an end-to-end lead UX designer, I collaborated closely with stakeholders to ensure successful project outcomes. My role involved guiding the design process from inception to completion, with a focus on delivering high-quality user experiences that met the needs of both the business and its customers.
Outcomes:
One of my most significant accomplishments was delivering a cost savings of £1.9 million to Tesco by implementing a new journey.